Posting Problems

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Posting Problems

Postby Naggie » 10 Jan 2015, 15:55

The admins and mods are fully aware of the posting problems the site is having. It is a problem with our external spam protection software that has gone haywire. The technical personnel (me and godswearhats) are working on a solution. There is no need to fill our PM inboxes or mail inboxes with more noticies about this error. We know of the issue, and we're working on it.

~ Naggie
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Re: Posting Problems

Postby Naggie » 12 Jan 2015, 00:08

The issue should now be resolved. Me and the rest oif the Council of Elders will be keeping a close eye on the activity on the forum for the next few days. Let me know if you're still getting errors. And let me know by posting in this thread :)

~ Naggie
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Re: Posting Problems

Postby NonnoSte » 12 Jan 2015, 14:29

Hi,
Thanks for the info.
Out of curiosity, is it possible to know a bit more in depth what the problem was?

Sometimes it happens that I find my IP blacklisted when I try to post through the connection at work.
How can I recognise if that problem comes just from my connection or it's something different?
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Re: Posting Problems

Postby Naggie » 12 Jan 2015, 14:41

The problem was that our external IP lookup system had decided to block everything. I have uninstalled it and installed a different anti-spam software. This should solve the problem people had.

~ Naggie
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Re: Posting Problems

Postby Naggie » 14 Jan 2015, 18:01

Activity has gone up, a lot. The new system seems to be working. Yay!

~ Naggie
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Temp Topic

Postby Noble Korhedron » 14 Jan 2015, 18:35

Well this's me responding with it so it seems to work. I'm still having my ISP blocked when I login via my laptop though.
Regards,
NK.

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Re: Tapatalk Updates

Postby Naggie » 14 Jan 2015, 18:36

When did you last try to log in via your laptop, NK? I removed the block software two days ago.

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Re: Tapatalk Updates

Postby Noble Korhedron » 14 Jan 2015, 18:39

Tried posting this as a test. If you see this you'll know it worked.... ;)
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Re: Tapatalk Updates

Postby Naggie » 14 Jan 2015, 18:39

It sure does work :)

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Re: Tapatalk Updates

Postby Noble Korhedron » 14 Jan 2015, 20:00

Naggie wrote:It sure does work :)

~ Naggie
Thanks! I do appreciate why you had the blocking in the first place, the problem was I'm nowhere near technical enough to understand the stuff in that link you sent via PM, so I can't really figure out exactly why mine in particular was blocked, even when I was logged in. Could my using mobile broadband have anything to do with it, or do home wi-fi's also generate a random IP address every time they connect.... :question:
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Re: Posting Problems

Postby Naggie » 14 Jan 2015, 21:50

Usually, mobile networks (3G, 4G, Edge and the like) does not verify you as a user. Hence, people can do almost anything and get away with it. That's why such networks are used by spam bots, since they can't be linked to a person. That's why such networks were often blocked by our previous software. Home networks are far safer, but even there it can flag you as a spam user.

What happened for us was that one of our blacklists malfunctioned and treated everything as spam. Whenever our site sent a question to that list asking "Is this IP a spammer?" the automatic response was always (100% always) "Yes, that is a spammer." The system was giving false positives on every request. The system had to go. So I uninstalled it.

~ Naggie
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Re: Posting Problems

Postby Noble Korhedron » 14 Jan 2015, 22:07

Naggie wrote:Usually, mobile networks (3G, 4G, Edge and the like) does not verify you as a user. Hence, people can do almost anything and get away with it. That's why such networks are used by spam bots, since they can't be linked to a person. That's why such networks were often blocked by our previous software. Home networks are far safer, but even there it can flag you as a spam user.

What happened for us was that one of our blacklists malfunctioned and treated everything as spam. Whenever our site sent a question to that list asking "Is this IP a spammer?" the automatic response was always (100% always) "Yes, that is a spammer." The system was giving false positives on every request. The system had to go. So I uninstalled it.

~ Naggie
Well, it's still good to know I wasn't being given special treatment. BTW, have you asked Orion what he thinks about your title? :wink:
Regards,
NK.

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